For our Robo-Advisor Review we assessed, rated, and ranked eight different firms. Instead of relying on website information and marketing materials as most editorials do, we opened and funded an account with each robo-advisor
to acquire a true client experience. Here, we will compare E*TRADE Core Portfolios vs Fidelity Go to see which robo-advisor is best.
To start our comparison, we will take a look at the annual fees for both services. Cost is broken down into two separate buckets: the annual management fee charged for having an account and the annual fee charged for holding each ETF in the portfolio. Fidelity Go received a rating of 4.00 stars over E*TRADE Core Portfolios's 3.50 stars.
Exploring both robo-advisor feature sets, we can also find differences. E*TRADE Core Portfolios nor Fidelity Go offers tax-loss harvesting. For running calculations on being ready for retirement, clients will want a retirement calculator. E*TRADE Core Portfolios nor Fidelity Go offers an advanced retirement calculator. Some customers like to monitor their personal financial goals. Fidelity Go has goal tracking, E*TRADE Core Portfolios doesn't. Finally, an attractive feature includes providing deeper account analysis thanks to the ability to import and aggregate third-party financial accounts. Fidelity Go has external accounts analysis, E*TRADE Core Portfolios doesn't.
Lastly, more web savvy customers may find it valuable to have access to customer service through phone, email, and live chat. However, not every robo provides live chat support as an option. E*TRADE Core Portfolios and Fidelity Go both offer live chat support.
Overall, Fidelity Go takes the upper hand with 3.50 stars over E*TRADE Core Portfolios's 3.00 stars. And, as far as individual category awards go, neither E*TRADE Core Portfolios nor Fidelity Go were rated Best in Class - Cost, Best in Class - Investment Approach, Best in Class - Platforms & Tools and Best in Class - Customer Service.