We spent over 100 hours testing robo-advisors, opening and funding an account with each robo to acquire a true client experience and find the best robo advisors
. In this comparison, we will compare E*TRADE Adaptive Portfolio vs Personal Capital to see which robo-advisor is better.
First, let’s take a look at the fees of these two investment advisors. Cost is broken down into both the annual management fee charged each year as well as the expense ratios charged by the ETF holdings themselves. E*TRADE Adaptive Portfolio is a better option with a 3.50 star rating over Personal Capital's 3.00 star rating.
Looking at both robo-advisors, we can also explore their features. Personal Capital offers tax-loss harvesting while E*TRADE Adaptive Portfolio does not. For running predictions on retirement, clients will want to use a retirement calculator. Personal Capital has an advanced retirement calculator, E*TRADE Adaptive Portfolio doesn't. Tracking personal financial goals can also be important. Personal Capital has goal tracking, E*TRADE Adaptive Portfolio doesn't. Finally, the ability to import and aggregate third-party financial accounts for holistic analysis can be particularly useful. Personal Capital offers external accounts analysis while E*TRADE Adaptive Portfolio does not.
Lastly, tech savvy Millennials may find it valuable to have access to customer service through phone, email, and live chat. However, not every robo-advisor offers live chat support. E*TRADE Adaptive Portfolio offers live chat support while Personal Capital does not.
Overall, Personal Capital comes out on top with 4.50 stars over E*TRADE Adaptive Portfolio's 3.00 stars. And, as far as individual category awards go, both E*TRADE Adaptive Portfolio and Personal Capital found themselves without awards for Best in Class - Cost, Best in Class - Investment Approach, Best in Class - Platforms & Tools and Best in Class - Customer Service in 2017.