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Personal Capital vs Fidelity Go Review

Blain Reinkensmeyer

Published by Blain Reinkensmeyer


Thursday, November 15th, 2018

Thanks to opening, funding, and spending over 100 hours testing accounts with eight different robo-advisors, we know our robos inside and out. For this review, we will compare Fidelity Go vs Personal Capital to see which robo-advisor is better.

When it comes to financial advice and selecting an automated advisor, the total annual cost charged is significant. Most sites just look at the annual account management charge assessed. For an accurate comparison, however, you also have to take into consideration the annual management fees (expense ratios) charged by the ETF holdings themselves. We included both. Fidelity Go's score is 4.00 stars versus Personal Capital's 3.00 stars.

Features are also important to compare when selecting a robo-advisor. Some robos do a much better job than others with technology. Personal Capital makes tax-loss harvesting available to clients, while Fidelity Go does not. To make sure you ready for retirement and will have enough money saved, running a calculator is required. Personal Capital has an advanced retirement calculator, Fidelity Go doesn't. Setting financial goals and tracking them is also a feature customers desire. Both Fidelity Go and Personal Capital offer goal tracking. Finally, syncing data from your other financial accounts (brokers, banks, etc) can open the door to deeper analysis of fees, holdings, and retirement planning. Fidelity Go and Personal Capital both offer external accounts analysis.

Lastly, some customers want access to customer service via web friendly methods such as live chat as a compliment to the standard phone and email options. Fidelity Go offers live chat support while Personal Capital does not.

Overall, Personal Capital comes out on top with 4.50 stars over Fidelity Go's 3.50 stars. And, as far as individual category awards go, both Fidelity Go and Personal Capital found themselves without awards for Best in Class - Cost, Best in Class - Investment Approach, Best in Class - Platforms & Tools and Best in Class - Customer Service.
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Overall Robo
Investment Approach
Cost
Tools
Customer Service
Minimum Deposit
Annual Fee - $5,000
Annual Fee - $25,000
Annual Fee - $50,000
Annual Fee - $100,000
Annual Fee - $1,000,000
Total AuM
Avg Funds Expense Ratio - Conservative
Avg Funds Expense Ratio - Moderate
Avg Funds Expense Ratio - Aggressive
Advantage
Tax-Loss Harvesting
529 Plans
CFP Access
Phone Support
Email Support
Live Chat Support
Advantage
Goal Tracker - Basic
Goal Tracker - Advanced
External Accounts Analysis
Market Research Reports
iPhone App
Android App
Advantage
Overall Robo
Advantage
Personal Capital
Special Offer Personal Capital - Join for Free Learn More
Personal Capital Review
 
4.5
4.5
3
5
3
 
$25,000
0.89%
0.89%
0.89%
0.89%
0.89%
$6.49 Billion
varies
varies
varies
 
Yes
No
No
Yes
Yes
No
 
Yes
Yes
Yes
No
Yes
Yes
 
4.5
Fidelity Go
Fidelity Go Review
 
3.5
4
4
3
4
 
$5,000.00
0.35%
0.35%
0.35%
0.35%
0.35%
NA
N/A
N/A
N/A
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No
No
No
Yes
Yes
Yes
check_circle
 
Yes
No
Yes
No
Yes
Yes
check_circle
 
3.5
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All pricing data was obtained from a published web site as of 09/01/18 and is believed to be accurate, but is not guaranteed. The StockBrokers.com staff is constantly working with its online broker representatives to obtain the latest pricing data. If you believe any data listed above is inaccurate, please contact us using the link at the bottom of this page.

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