For our Robo-Advisor Review we assessed, rated, and ranked eight different firms. Instead of relying on website information and marketing materials as most editorials do, we opened and funded an account with each robo-advisor
to acquire a true client experience. Here, we will compare Fidelity Go vs Schwab Intelligent Portfolios to see which robo-advisor is best.
To start our comparison, we will take a look at the annual fees for both services. Cost is broken down into two separate buckets: the annual management fee charged for having an account and the annual fee charged for holding each ETF in the portfolio. Schwab Intelligent Portfolios's score is 5.00 stars versus Fidelity Go's 4.00 stars.
Exploring both robo-advisor feature sets, we can also find differences. Schwab Intelligent Portfolios has tax-loss harvesting, Fidelity Go doesn't. For running calculations on being ready for retirement, clients will want a retirement calculator. Schwab Intelligent Portfolios offers an advanced retirement calculator while Fidelity Go does not. Some customers like to monitor their personal financial goals. Fidelity Go and Schwab Intelligent Portfolios both offer goal tracking. Finally, an attractive feature includes providing deeper account analysis thanks to the ability to import and aggregate third-party financial accounts. Fidelity Go alongside Schwab Intelligent Portfolios offer external accounts analysis.
Lastly, more web savvy customers may find it valuable to have access to customer service through phone, email, and live chat. However, not every robo provides live chat support as an option. Fidelity Go and Schwab Intelligent Portfolios both offer live chat support.
Overall, Schwab Intelligent Portfolios boasts 4.50 stars versus Fidelity Go's 3.50 stars. And, as far as individual category awards go, Schwab Intelligent Portfolios posted awards Best in Class - Cost and Best in Class - Platforms & Tools, while Fidelity Go found itself with none of these.