Written by StockBrokers.com
In this head to head comparison of Fidelity vs Merrill Edge, we will compare the trading platforms, mobile apps, range of investments, costs, market research, and more. Let's dive in.
When comparing Fidelity and Merrill Edge, Fidelity often emerges as the more comprehensive choice for investors, thanks to a slightly wider range of offerings. Fidelity caters to diverse investing needs with a perfect five-star rating for its range of investments and holds the #3 spot on StockBrokers.com among 15 brokers. While Merrill Edge is a strong competitor with a commendable 4.5-star rating and a #7 position in the same ranking, it offers fewer investment options than Fidelity. For instance, Fidelity's inclusion of fractional shares and cryptocurrency trading with three available coins gives it an edge over Merrill Edge, which lacks these options.
Both Fidelity and Merrill Edge provide essential investment services, such as stock, margin, and options trading, as well as access to mutual funds and OTC stocks, making them robust choices for traditional market participants. However, neither broker currently offers futures or forex trading, focusing instead on more conventional asset classes. For those interested in accounts like traditional and Roth IRAs, both platforms deliver strong offerings, further demonstrating their commitment to serving a broad spectrum of investor needs.
When it comes to advisor services, both Fidelity and Merrill Edge are equipped to offer support and guidance, ensuring investors can make informed decisions. However, Fidelity distinguishes itself with its offerings of fractional shares and a unique edge in cryptocurrency trading, options that can be particularly appealing to modern, diversified investors. With these features, Fidelity becomes an attractive choice for those seeking a broker that combines traditional investment options with more innovative financial instruments.
| Feature |
Fidelity
|
Merrill Edge
|
|---|---|---|
| Stock Trading | Yes | Yes |
| Margin Trading | Yes | Yes |
| Fractional Shares | Yes | No |
| OTC Stocks | Yes | Yes |
| Mutual Funds | Yes | Yes |
| Options Trading | Yes | Yes |
| Futures Trading | No | No |
| Crypto Trading | Yes | No |
| Crypto Trading - Total Coins | 3 | 0 |
| Range of Investments |
|
|
Dive deeper: Best Options Trading Platforms for 2025, Best Futures Trading Platforms for 2025: A Beginner-Friendly Guide to an Advanced Market
When comparing the trading platforms and tools offered by Fidelity and Merrill Edge, Fidelity takes the lead in overall ranking and user ratings. Fidelity's platforms are rated 4.5 stars and ranked #4 out of 15 brokers on StockBrokers.com, while Merrill Edge follows with a 4-star rating and a #6 rank. Fidelity offers downloadable platforms for both Windows and Mac, giving users added flexibility that Merrill Edge lacks since it only provides a browser-based option. Both brokers allow traders to make open order adjustments directly on charts and offer a range of features like adding notes, index overlays, and displaying corporate events on charts.
Fidelity stands out with 129 technical indicators and 38 drawing tools, offering traders more resources to analyze market trends, compared to Merrill Edge's 105 indicators and 23 tools. Both platforms let users show historical trades, portray corporate events, and apply automated technical analysis on charts. While Fidelity permits multi-chart profile saving, it lacks the feature to create custom studies, a limitation shared with Merrill Edge. However, Merrill Edge provides more customization fields for editing an SMA study, offering eight fields compared to Fidelity's five.
In terms of organization and tracking capabilities, Fidelity offers a detailed trading journal, a feature absent in Merrill Edge. Meanwhile, Merrill Edge offers 285 fields for watch lists, providing broader categorization than Fidelity's 92. Both lack paper trading capabilities, but each provides useful tools for technical analysis. Overall, Fidelity scores higher due to its wider array of downloadable platforms, greater number of technical indicators and drawing tools, and the addition of a trading journal, making it a preferred choice for more versatile trading needs.
| Feature |
Fidelity
|
Merrill Edge
|
|---|---|---|
| Web Trading Platform | Yes | Yes |
| Desktop Trading Platform | Yes | No |
| Desktop Platform (Mac) | Yes | No |
| Paper Trading | No | No |
| Watch Lists - Total Fields | 92 | 285 |
| Charting - Indicators / Studies | 129 | 105 |
| Charting - Drawing Tools | 38 | 23 |
| Platforms & Tools |
|
|
Dive deeper: Best Online Brokerage Accounts for 2025, Best Paper Trading Platforms for 2025
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Fidelity and Merrill Edge both excel in offering a wide array of educational resources for new investors. Both platforms provide educational materials for stocks, ETFs, options, mutual funds, and bonds. For those who enjoy learning through videos and webinars, you'll find quality content on both platforms. They also include interactive tools like educational quizzes that help reinforce knowledge. One notable difference is that Fidelity offers the ability for users to track their learning progress, which can be a useful feature for those who want to monitor their educational journey.
Despite the similarity in educational offerings, Fidelity edges out with a higher education rating and ranking. It earns a full 5-star rating and is ranked #2 for investor education by StockBrokers.com, whereas Merrill Edge receives a 4.5-star rating and is ranked at #5. This slight difference could be attributed to Fidelity's additional features, like progress tracking, which helps users better engage with their learning path. While neither platform offers paper trading, both provide essential resources to support new investors looking to navigate the world of trading.
| Feature |
Fidelity
|
Merrill Edge
|
|---|---|---|
| Education (Stocks) | Yes | Yes |
| Education (ETFs) | Yes | Yes |
| Education (Options) | Yes | Yes |
| Education (Mutual Funds) | Yes | Yes |
| Education (Bonds) | Yes | Yes |
| Paper Trading | No | No |
| Videos | Yes | Yes |
| Webinars | Yes | Yes |
| Education |
|
|
Dive deeper: Best Stock Trading Platforms for Beginners of 2025
When choosing between the stock trading apps of Fidelity and Merrill Edge, Fidelity emerges as the slightly more comprehensive option. Offering a host of features designed for mobile traders, Fidelity stands out with its Apple Watch app, streaming live TV, and videos on demand, which Merrill Edge does not provide. Additionally, Fidelity's app allows for more customization and advanced charting options, with 119 technical studies compared to Merrill Edge's 34, giving users a more detailed analytical experience. As a result, StockBrokers.com ranks Fidelity as the third best among 15 brokers, whereas Merrill Edge comes in at sixth place.
Both Fidelity and Merrill Edge cater to mobile users with apps available for iPhone and Android devices, supporting mobile options trading and after-hours stock trading access. Each app provides stock alerts, customizable watch lists, and the ability to view charts in landscape mode across multiple time frames. Furthermore, both apps offer real-time streaming quotes, ensuring that traders can stay updated with live market data.
However, the differences become apparent with the advanced features. Fidelity enables users to customize watch list columns and access after-hours charting, capabilities not found in Merrill Edge's app. Fidelity's inclusion of additional tools like stock comparisons on charts and more expansive charting studies highlights its edge for traders seeking a more comprehensive app experience. Moreover, the enhanced multimedia capabilities that Fidelity offers give users greater flexibility and resources for informed trading decisions.
| Feature |
Fidelity
|
Merrill Edge
|
|---|---|---|
| iPhone App | Yes | Yes |
| Android App | Yes | Yes |
| Apple Watch App | Yes | No |
| Stock Alerts | Yes | Yes |
| Charting - After-Hours | Yes | No |
| Charting - Technical Studies | 119 | 34 |
| Mobile Trading Apps |
|
|
Dive deeper: Best Stock Trading Apps for 2025
When examining the account fees and charges between Fidelity and Merrill Edge, it's clear that both platforms offer appealing features to investors with slight variations in specific areas. Both Fidelity and Merrill Edge have eliminated minimum deposit requirements, making it easy for investors to start trading. They also offer commission-free stock trades and charge the same rate of $0.65 per options contract, ensuring low trading costs. However, a notable difference is in the IRA closure fee, with Fidelity charging nothing whereas Merrill Edge imposes a $49.95 fee.
Both platforms offer free account transfers (ACAT) whether partial or full, ensuring flexibility for investors looking to move their assets between different brokerages. The cost-free options exercise and assignment fees further align the services of Fidelity and Merrill Edge, creating a seamless trading experience. Despite these similarities, Fidelity stands out with consistently transparent rates for margin balances at various levels, whereas Merrill Edge's fees vary depending on individual circumstances.
For investors needing margin accounts, Fidelity provides clear rate percentages, starting at 13.075% for balances below $25,000, while offering slightly lower rates as balances increase. In comparison, Merrill Edge's varied rates necessitate further inquiry for specific margin rate information. Overall, Fidelity offers a more predictable fee structure with zero charges on numerous standard services, although both platforms provide competitive offerings suited to a range of investor needs.
| Feature |
Fidelity
|
Merrill Edge
|
|---|---|---|
| Minimum Deposit | $0.00 | $0.00 |
| Stock Trades | $0.00 | $0.00 |
| Options (Per Contract) | $0.65 | $0.65 |
| Options Exercise Fee | $0.00 | $0.00 |
| Options Assignment Fee | $0.00 | $0.00 |
| IRA Annual Fee | $0.00 | $0.00 |
| IRA Closure Fee | $0.00 | $49.95 |
Dive deeper: Best Free Trading Platforms for 2025
When comparing the day trading capabilities of Fidelity and Merrill Edge, several key features come into play. Both platforms provide streaming time and sales for stocks and level 2 quotes, essential for active traders. Fidelity takes it a step further by offering streaming live TV and direct market routing for stocks, giving traders more flexibility and comprehensive market insights. The availability of trading hotkeys on Fidelity also enhances the efficiency of executing trades swiftly, which is absent on Merrill Edge. Additionally, Fidelity includes a short locator tool for real-time availability of shares to short, a helpful resource not provided by Merrill Edge.
Both Fidelity and Merrill Edge support basic strategy backtesting, allowing traders to test their strategies historically. However, neither platform offers ladder trading or advanced strategy backtesting, keeping them on equal footing in these aspects. While some features are shared, such as the absence of order liquidity rebates, Fidelity seems to have the upper hand with more functionalities specifically beneficial to day traders, making it a more appealing choice for those looking to leverage all available tools in a competitive market.
| Feature |
Fidelity
|
Merrill Edge
|
|---|---|---|
| Streaming Time & Sales | Yes | Yes |
| Streaming TV | Yes | No |
| Direct Market Routing - Stocks | Yes | No |
| Level 2 Quotes - Stocks | Yes | Yes |
| Trade Ideas - Backtesting | Yes | Yes |
| Trade Ideas - Backtesting Adv | No | No |
| Short Locator | Yes | No |
Dive deeper: Best Day Trading Platforms for 2025
When it comes to market research capabilities, Fidelity and Merrill Edge both shine, offering a wide array of research tools and resources to their clients. They each deliver extensive research on stocks, ETFs, mutual funds, pink sheets/OTCBB, and bonds. Both platforms allow investors to view portfolio allocation by asset class and offer screeners for trade ideas across various investment types. However, Fidelity edges ahead slightly with unique features like social media sentiment data for stock research, and more downloadable PDF reports on stocks and ETFs compared to Merrill Edge.
Both Fidelity and Merrill Edge provide comprehensive access to essential market data and analysis. Each brand excels in offering downloadable reports for ETFs and multiple strategies for mutual fund and bond screening. Even though Merrill Edge offers downloadable reports for mutual funds which Fidelity doesn’t, Fidelity compensates with eleven downloadable reports for stocks, compared to Merrill Edge’s three. Furthermore, both brokers stand strong with perfect five-star ratings for market research.
Despite the shared five-star ratings, StockBrokers.com ranks Fidelity slightly higher than Merrill Edge due to its broader spectrum of tools and innovative features. Fidelity secures the number three spot out of 15 brokers, while Merrill Edge follows closely at number five. Overall, for investors seeking detailed and varied research offerings with advanced analytics, Fidelity might be the slightly better choice, although Merrill Edge remains a solid contender with its comprehensive market research offerings.
| Feature |
Fidelity
|
Merrill Edge
|
|---|---|---|
| Research - Stocks | Yes | Yes |
| Screener - Stocks | Yes | Yes |
| Research - ETFs | Yes | Yes |
| Screener - ETFs | Yes | Yes |
| Research - Mutual Funds | Yes | Yes |
| Screener - Mutual Funds | Yes | Yes |
| Research - Bonds | Yes | Yes |
| Screener - Bonds | Yes | Yes |
| Research |
|
|
When it comes to banking features, Merrill Edge stands out with both checking and savings accounts, services that Fidelity does not provide. Both brokers offer debit and credit cards, making spending and payment convenient no matter which platform you choose. If you're considering mortgage loans, you will find both Fidelity and Merrill Edge meeting your needs. Additionally, both companies offer Certificates of Deposit (CDs), so you have options for potentially boosting your savings with either broker. Overall, for those seeking comprehensive banking options, Merrill Edge might have the edge thanks to its added checking and savings account features alongside what both companies already offer.
| Feature |
Fidelity
|
Merrill Edge
|
|---|---|---|
| Checking Accounts | No | Yes |
| Savings Accounts | No | Yes |
| Debit Cards | Yes | Yes |
| Credit Cards | Yes | Yes |
| Mortgage Loans | Yes | Yes |
| CDs | Yes | Yes |
Dive deeper: Best Bank Accounts for Trading Stocks for 2025
After opening live accounts and testing 15 of the best online brokers, our research and live account testing finds that Fidelity is better than Merrill Edge. Fidelity finished with an overall score of 96.2%, while Merrill Edge finished with a score of 92.7%.
Fidelity is a value-driven online broker offering $0 trades, industry-leading research, excellent trading tools and an easy-to-use mobile app.
Fidelity provides crypto trading with access to 3 different coins, while Merrill Edge does not offer any crypto trading options.
Dive deeper: Best Online Brokers for Crypto Trading in 2025
Fidelity and Merrill Edge both offer traditional and Roth IRA accounts with no annual fees; however, while Fidelity does not charge a closure fee, Merrill Edge charges $49.95 when closing IRA accounts.
Dive deeper: Best IRA Accounts for 2025
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| Review | Fidelity Review | Merrill Edge Review |
| Broker Screenshots | Fidelity | Merrill Edge | |
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| Trading Fees | Fidelity | Merrill Edge | |
|---|---|---|---|
| Minimum Deposit | $0.00 | $0.00 | |
| Stock Trades | $0.00 | $0.00 | |
| Penny Stock Fees (OTC) | $0.00 | N/A | |
| Mutual Fund Trade Fee | Varies | Varies | |
| Options (Per Contract) | $0.65 | $0.65 | |
| Futures (Per Contract) | (Not offered) | (Not offered) | |
| Broker Assisted Trade Fee | $32.95 | $29.95 |
| Margin Rates | Fidelity | Merrill Edge | |
|---|---|---|---|
| Margin Rate Under $25,000 | 13.075% | Varies | |
| Margin Rate $25,000 to $49,999.99 | 12.575% | Varies | |
| Margin Rate $50,000 to $99,999.99 | 12.125% | Varies | |
| Margin Rate $100,000 to $249,999.99 | 11.575% | Varies | |
| Margin Rate $250,000 to $499,999.99 | 11.325% | Varies | |
| Margin Rate $500,000 to $999,999.99 | 9.00% | Varies | |
| Margin Rate Above $1,000,000 | 8.75% | Varies |
| Account Fees | Fidelity | Merrill Edge | |
|---|---|---|---|
| IRA Annual Fee | $0.00 | $0.00 | |
| IRA Closure Fee | $0.00 | $49.95 | |
| Account Transfer Out (Partial) | $0.00 | $0.00 | |
| Account Transfer Out (Full) | $0.00 | $0.00 | |
| Options Exercise Fee | $0.00 | $0.00 | |
| Options Assignment Fee | $0.00 | $0.00 |
| Investment Options | Fidelity | Merrill Edge | |
|---|---|---|---|
| Stock Trading | Yes | Yes | |
| Margin Trading | Yes | Yes | |
| Fractional Shares | Yes | No | |
| OTC Stocks | Yes | Yes | |
| Options Trading | Yes | Yes | |
| Complex Options Max Legs | 4 | 4 | |
| Futures Trading | No | No | |
| Forex Trading | No | No | |
| Crypto Trading | Yes | No | |
| Crypto Trading - Total Coins | 3 | 0 | |
| Mutual Funds (No Load) | 5843 | 2952 | |
| Mutual Funds (Total) | 10000 | 3466 | |
| Bonds (US Treasury) | Yes | Yes | |
| Bonds (Corporate) | Yes | Yes | |
| Bonds (Municipal) | Yes | Yes | |
| Traditional IRAs | Yes | Yes | |
| Roth IRAs | Yes | Yes | |
| Advisor Services | Yes | Yes | |
| International Countries (Stocks) | 25 | 0 |
| Order Types | Fidelity | Merrill Edge | |
|---|---|---|---|
| Order Type - Market | Yes | Yes | |
| Order Type - Limit | Yes | Yes | |
| Order Type - After Hours | Yes | Yes | |
| Order Type - Stop | Yes | Yes | |
| Order Type - Trailing Stop | Yes | Yes | |
| Order Type - OCO | Yes | No | |
| Order Type - OTO | Yes | No | |
| Order Type - Broker Assisted | Yes | Yes |
| Beginners | Fidelity | Merrill Edge | |
|---|---|---|---|
| Education (Stocks) | Yes | Yes | |
| Education (ETFs) | Yes | Yes | |
| Education (Options) | Yes | Yes | |
| Education (Mutual Funds) | Yes | Yes | |
| Education (Bonds) | Yes | Yes | |
| Education (Retirement) | Yes | Yes | |
| Retirement Calculator | Yes | Yes | |
| Investor Dictionary | Yes | Yes | |
| Paper Trading | No | No | |
| Videos | Yes | Yes | |
| Webinars | Yes | Yes | |
| Webinars (Archived) | Yes | Yes | |
| Progress Tracking | Yes | No | |
| Interactive Learning - Quizzes | Yes | Yes |
| Stock Trading Apps | Fidelity | Merrill Edge | |
|---|---|---|---|
| iPhone App | Yes | Yes | |
| Android App | Yes | Yes | |
| Apple Watch App | Yes | No | |
| Trading - Stocks | Yes | Yes | |
| Trading - After-Hours | Yes | Yes | |
| Trading - Simple Options | Yes | Yes | |
| Trading - Complex Options | Yes | Yes | |
| Order Ticket RT Quotes | Yes | Yes | |
| Order Ticket SRT Quotes | Yes | No |
| Stock App Features | Fidelity | Merrill Edge | |
|---|---|---|---|
| Market Movers (Top Gainers) | Yes | Yes | |
| Stream Live TV | Yes | No | |
| Videos on Demand | Yes | No | |
| Stock Alerts | Yes | Yes | |
| Option Chains Viewable | Yes | Yes | |
| Watch List (Real-time) | Yes | Yes | |
| Watch List (Streaming) | Yes | Yes | |
| Watch Lists - Create & Manage | Yes | Yes | |
| Watch Lists - Column Customization | Yes | No |
| Stock App Charting | Fidelity | Merrill Edge | |
|---|---|---|---|
| Charting - After-Hours | Yes | No | |
| Charting - Can Turn Horizontally | Yes | Yes | |
| Charting - Multiple Time Frames | Yes | Yes | |
| Charting - Technical Studies | 119 | 34 | |
| Charting - Study Customizations | Yes | Yes | |
| Charting - Stock Comparisons | Yes | Yes |
| Trading Platforms | Fidelity | Merrill Edge | |
|---|---|---|---|
| Active Trading Platform | Active Trader Pro | Merrill Edge Market Pro | |
| Desktop Trading Platform | Yes | No | |
| Desktop Platform (Mac) | Yes | No | |
| Web Trading Platform | Yes | Yes | |
| Paper Trading | No | No | |
| Trade Journal | Yes | No | |
| Watch Lists - Total Fields | 92 | 285 |
| Stock Chart Features | Fidelity | Merrill Edge | |
|---|---|---|---|
| Charting - Adjust Trades on Chart | Yes | Yes | |
| Charting - Indicators / Studies | 129 | 105 | |
| Charting - Drawing Tools | 38 | 23 | |
| Charting - Notes | Yes | Yes | |
| Charting - Index Overlays | Yes | Yes | |
| Charting - Historical Trades | Yes | Yes | |
| Charting - Corporate Events | Yes | Yes | |
| Charting - Custom Date Range | Yes | Yes | |
| Charting - Custom Time Bars | Yes | Yes | |
| Charting - Automated Analysis | Yes | Yes | |
| Charting - Save Profiles | Yes | Yes | |
| Trade Ideas - Technical Analysis | Yes | Yes | |
| Charting - Study Customizations | 5 | 8 | |
| Charting - Custom Studies | No | No |
| Day Trading | Fidelity | Merrill Edge | |
|---|---|---|---|
| Streaming Time & Sales | Yes | Yes | |
| Streaming TV | Yes | No | |
| Direct Market Routing - Stocks | Yes | No | |
| Ladder Trading | No | No | |
| Trade Hotkeys | Yes | No | |
| Level 2 Quotes - Stocks | Yes | Yes | |
| Trade Ideas - Backtesting | Yes | Yes | |
| Trade Ideas - Backtesting Adv | No | No | |
| Short Locator | Yes | No | |
| Order Liquidity Rebates | No | No |
| Research Overview | Fidelity | Merrill Edge | |
|---|---|---|---|
| Research - Stocks | Yes | Yes | |
| Research - ETFs | Yes | Yes | |
| Research - Mutual Funds | Yes | Yes | |
| Research - Pink Sheets / OTCBB | Yes | Yes | |
| Research - Bonds | Yes | Yes | |
| Screener - Stocks | Yes | Yes | |
| Screener - ETFs | Yes | Yes | |
| Screener - Mutual Funds | Yes | Yes | |
| Screener - Bonds | Yes | Yes | |
| Misc - Portfolio Allocation | Yes | Yes |
| Stock Research | Fidelity | Merrill Edge | |
|---|---|---|---|
| Stock Research - PDF Reports | 11 | 3 | |
| Stock Research - Earnings | Yes | Yes | |
| Stock Research - Insiders | Yes | Yes | |
| Stock Research - Social | Yes | No | |
| Stock Research - News | Yes | Yes | |
| Stock Research - ESG | Yes | Yes | |
| Stock Research - SEC Filings | Yes | Yes |
| ETF Research | Fidelity | Merrill Edge | |
|---|---|---|---|
| ETFs - Strategy Overview | Yes | Yes | |
| ETF Fund Facts - Inception Date | Yes | Yes | |
| ETF Fund Facts - Expense Ratio | Yes | Yes | |
| ETF Fund Facts - Net Assets | Yes | Yes | |
| ETF Fund Facts - Total Holdings | Yes | Yes | |
| ETFs - Top 10 Holdings | Yes | Yes | |
| ETFs - Sector Exposure | Yes | Yes | |
| ETFs - Risk Analysis | Yes | Yes | |
| ETFs - Ratings | Yes | Yes | |
| ETFs - Morningstar StyleMap | Yes | Yes | |
| ETFs - PDF Reports | Yes | Yes |
| Mutual Fund Research | Fidelity | Merrill Edge | |
|---|---|---|---|
| Mutual Funds - Strategy Overview | Yes | Yes | |
| Mutual Funds - Performance Chart | Yes | Yes | |
| Mutual Funds - Performance Analysis | Yes | Yes | |
| Mutual Funds - Prospectus | Yes | Yes | |
| Mutual Funds - 3rd Party Ratings | Yes | Yes | |
| Mutual Funds - Fees Breakdown | Yes | Yes | |
| Mutual Funds - Top 10 Holdings | Yes | Yes | |
| Mutual Funds - Asset Allocation | Yes | Yes | |
| Mutual Funds - Sector Allocation | Yes | Yes | |
| Mutual Funds - Country Allocation | Yes | Yes | |
| Mutual Funds - StyleMap | Yes | Yes |
| Options Trading | Fidelity | Merrill Edge | |
|---|---|---|---|
| Option Chains - Basic View | Yes | Yes | |
| Option Chains - Strategy View | Yes | Yes | |
| Option Chains - Streaming | Yes | Yes | |
| Option Chains - Total Columns | 26 | 68 | |
| Option Chains - Greeks | 5 | 5 | |
| Option Chains - Quick Analysis | Yes | Yes | |
| Option Analysis - P&L Charts | Yes | Yes | |
| Option Probability Analysis | Yes | Yes | |
| Option Probability Analysis Adv | Yes | No | |
| Option Positions - Greeks | Yes | Yes | |
| Option Positions - Greeks Streaming | Yes | Yes | |
| Option Positions - Adv Analysis | Yes | Yes | |
| Option Positions - Rolling | Yes | Yes | |
| Option Positions - Grouping | Yes | Yes |
| Banking | Fidelity | Merrill Edge | |
|---|---|---|---|
| Bank (Member FDIC) | No | Yes | |
| Checking Accounts | No | Yes | |
| Savings Accounts | No | Yes | |
| Credit Cards | Yes | Yes | |
| Debit Cards | Yes | Yes | |
| Mortgage Loans | Yes | Yes |
| Customer Service | Fidelity | Merrill Edge | |
|---|---|---|---|
| Phone Support (Prospect Customers) | Yes | Yes | |
| Phone Support (Current Customers) | Yes | Yes | |
| Email Support | Yes | No | |
| Live Chat (Prospect Customers) | Yes | Yes | |
| Live Chat (Current Customers) | Yes | Yes | |
| 24/7 Support | Yes | Yes |
| Overall | Fidelity | Merrill Edge | |
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| Winner | check_circle | ||
| Review | Fidelity Review | Merrill Edge Review |
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