Written by StockBrokers.com
In this head to head comparison of Fidelity vs J.P. Morgan Self-Directed Investing, we will compare the trading platforms, mobile apps, range of investments, costs, market research, and more. Let's dive in.
Bottom line: Fidelity offers a wider range of investments than J.P. Morgan Self-Directed Investing, earning 5 stars for Range of Investments and a #2 ranking out of 14 brokers from StockBrokers.com, compared with J.P. Morgan’s 3.5 stars and #13 ranking. Both cover core needs, but Fidelity adds forex and crypto trading (3 coins), which J.P. Morgan does not support.
Both brokers let you trade stocks, use margin, buy fractional shares, access OTC stocks, invest in mutual funds, and trade options. Neither offers futures trading. The key difference is access to more asset types at Fidelity: forex is available and crypto trading spans 3 coins, whereas J.P. Morgan Self-Directed Investing offers neither.
For accounts and planning, both provide Traditional and Roth IRAs and offer advisor services. If you want the broadest menu of investments, including crypto and forex, Fidelity stands out; if you only need the basics like stocks, options, and mutual funds, both platforms can meet those needs.
| Feature |
Fidelity
|
J.P. Morgan Self-Directed Investing
|
|---|---|---|
| Stock Trading | Yes | Yes |
| Account Feature - Margin Trading | Yes | Yes |
| Fractional Shares (Stocks) | Yes | Yes |
| OTC Stocks | Yes | Yes |
| Mutual Funds | Yes | Yes |
| Options Trading | Yes | Yes |
| Futures Trading | No | No |
| Crypto Trading | Yes | No |
| Crypto Trading - Total Coins | 3 | 0 |
| Range of Investments |
|
|
Dive deeper: Best Options Trading Platforms for 2026, Best Futures Trading Platforms for 2026
Bottom line: Fidelity outclasses J.P. Morgan Self-Directed Investing for trading platforms and tools. Fidelity earns 4 out of 5 stars and ranks #4 of 14 brokers at StockBrokers.com, while J.P. Morgan Self-Directed Investing scores 1 out of 5 stars and ranks #13. If you want desktop software (Windows or Mac), richer charting, and more flexible watch lists, Fidelity is the stronger pick. J.P. Morgan’s web platform can handle basic tasks, but it’s far more limited.
Platform access is where the gap starts. Fidelity offers downloadable platforms for both Windows and Mac, plus a browser-based platform. J.P. Morgan Self-Directed Investing only offers a browser-based platform—no Windows or Mac downloads. Neither broker supports paper trading, and only Fidelity includes a trading journal. Fidelity also lets you adjust open orders directly on a stock chart; J.P. Morgan does not.
Fidelity’s tools go deeper across the board: 92 watch list columns (vs. 20), 129 technical indicators (vs. 36), and 38 drawing tools (vs. 10). Fidelity supports notes on charts, shows historical trades, displays corporate events (both brokers do), enables custom date ranges, recognizes chart patterns automatically, and lets you save multiple chart profiles. J.P. Morgan lacks those features. Even small details favor Fidelity, like more SMA study settings (5 fields vs. 3). Neither broker allows fully custom studies.
| Feature |
Fidelity
|
J.P. Morgan Self-Directed Investing
|
|---|---|---|
| Web Trading Platform | Yes | Yes |
| Desktop Trading Platform | Yes | No |
| Desktop Platform (Mac) | Yes | No |
| Paper Trading | No | No |
| Watchlists - Total Fields | 92 | 20 |
| Charting - Indicators / Studies | 129 | 36 |
| Charting - Drawing Tools | 38 | 10 |
| Advanced Trading |
|
|
Dive deeper: Best Stock Brokers for 2026, Best Paper Trading Apps & Platforms for 2026
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Fidelity and J.P. Morgan Self-Directed Investing both give beginner investors broad education across key topics: stocks, ETFs, options, mutual funds, and bonds. Each platform also provides educational videos and live webinars to help you learn at your own pace. Neither offers paper trading, so when you’re ready to apply what you’ve learned, you’ll be using real money.
Fidelity pulls ahead for structured learning. It adds interactive quizzes and lets you track your progress—features J.P. Morgan Self-Directed Investing does not include. That extra guidance helps new investors build skills step by step. Matching this, Fidelity is rated 5 stars for education and ranks #1 out of 14 brokers on StockBrokers.com, while J.P. Morgan Self-Directed Investing is rated 4 stars and ranks #4. Choose Fidelity if you want quizzes and progress tracking; pick J.P. Morgan Self-Directed Investing if videos and webinars cover what you need.
| Feature |
Fidelity
|
J.P. Morgan Self-Directed Investing
|
|---|---|---|
| Education (Stocks) | Yes | Yes |
| Education (ETFs) | Yes | Yes |
| Education (Options) | Yes | Yes |
| Education (Mutual Funds) | Yes | Yes |
| Education (Fixed Income) | Yes | Yes |
| Videos | Yes | Yes |
| Webinars | Yes | Yes |
| Education |
|
|
Dive deeper: Best Stock Trading Platforms for Beginners of 2026
Bottom line: Fidelity’s stock trading app experience outshines J.P. Morgan Self-Directed Investing. Fidelity earns 4.5 stars and ranks #3 out of 14 brokers for mobile apps, while J.P. Morgan scores 4 stars and ranks #10. Fidelity covers more features—like Apple Watch support, streaming quotes, live TV, videos on demand, richer charting, and after-hours charting—making it the stronger pick for traders who want more tools on the go. Both brokers offer iPhone and Android apps and support mobile options trading. Note: the data here doesn’t specify whether J.P. Morgan supports mobile after-hours trading.
Availability is broad for both: iPhone and Android apps are offered by Fidelity and J.P. Morgan. Only Fidelity adds an Apple Watch app. Fidelity supports mobile after-hours trading; J.P. Morgan’s status isn’t provided. For market data and media, Fidelity includes streaming quotes, streaming live TV, and videos on demand, while J.P. Morgan does not. Both brokers provide stock alerts, custom watch lists, and the ability to customize watch list columns.
Charting is a clear separator. Fidelity offers after-hours charting (J.P. Morgan does not), landscape mode on charts (both do), and multiple time frames (both do). Fidelity packs in 128 technical studies versus J.P. Morgan’s 36, and it lets you compare stocks on the same chart, a feature J.P. Morgan lacks. These deeper tools help explain Fidelity’s higher app rating (4.5 stars vs. 4 stars) and stronger ranking (#3 vs. #10).
| Feature |
Fidelity
|
J.P. Morgan Self-Directed Investing
|
|---|---|---|
| iPhone App | Yes | Yes |
| Android App | Yes | Yes |
| Apple Watch App | Yes | No |
| Stock Alerts | Yes | Yes |
| Charting - After-Hours | Yes | No |
| Charting - Technical Studies | 128 | 36 |
| Mobile Trading Apps |
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|
Dive deeper: Best Stock Trading Apps for 2026
Bottom line: Fidelity and J.P. Morgan Self-Directed Investing look very similar on everyday trading costs, but differ on a few money-saving details. Both have $0 minimum deposits, $0 stock commissions, and the same $0.65 per‑contract options pricing, plus $0 fees for options exercise and assignment. The key differences are in margin interest and exit fees: J.P. Morgan Self-Directed Investing is cheaper for margin balances under $50,000, while Fidelity is cheaper from $50,000 to $99,999. Fidelity also stands out with $0 IRA closure and $0 full ACAT transfer fees, where J.P. Morgan charges $75 for each.
Account and trading fees: Fidelity and J.P. Morgan Self-Directed Investing each require $0 to open an account and charge $0 for online stock trades. Options trading costs $0.65 per contract at both brokers, and both list $0 for options exercise and assignment. IRA annual fees are $0 at both firms. For leaving costs, Fidelity charges $0 for IRA closure and $0 for a full ACAT transfer, while J.P. Morgan Self-Directed Investing charges $75 for IRA closure and $75 for a full ACAT; partial ACAT transfers are $0 at both.
Margin rates: Under $25,000, Fidelity is 12.575% vs. J.P. Morgan Self-Directed Investing at 12.25% (J.P. Morgan cheaper). From $25,000 to $49,999, Fidelity is 12.075% vs. J.P. Morgan at 12% (J.P. Morgan cheaper). From $50,000 to $99,999, Fidelity is 11.125% vs. J.P. Morgan at 11.5% (Fidelity cheaper).
| Feature |
Fidelity
|
J.P. Morgan Self-Directed Investing
|
|---|---|---|
| Minimum Deposit | $0.00 | $0.00 |
| Stock Trades | $0.00 | $0.00 |
| Options (Per Contract) | $0.65 | $0.65 |
| Options Exercise Fee | $0.00 | $0.00 |
| Options Assignment Fee | $0.00 | $0.00 |
| IRA Annual Fee | $0.00 | $0.00 |
| IRA Closure Fee | $0.00 | $75.00 |
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For those interested in day trading, Fidelity offers several features that can enhance the trading experience compared to J.P. Morgan Self-Directed Investing. Fidelity users benefit from streaming time and sales for stocks, providing real-time information crucial for making informed trading decisions. Additionally, streaming live TV is available with Fidelity, ensuring traders are up-to-date with the latest market news. Direct market routing and trading hotkeys are also part of Fidelity's offerings, alongside access to level 2 quotes and basic strategy backtesting, which can aid in executing more refined trading strategies. A unique short locator tool allows Fidelity customers to assess the real-time availability of shares available for shorting, a critical feature for active traders.
In contrast, J.P. Morgan Self-Directed Investing lacks several of these desirable features, potentially putting day traders at a disadvantage. Users do not have access to streaming time and sales data, live TV, or direct market routing, which are essential tools for making quick and informed trading decisions. Furthermore, trading hotkeys and level 2 quotes are absent, as is basic strategy backtesting. While neither platform supports ladder trading or offers advanced strategy backtesting and order liquidity rebates, Fidelity's offerings cater more comprehensively to the needs of day traders seeking detailed market data and tools.
| Feature |
Fidelity
|
J.P. Morgan Self-Directed Investing
|
|---|---|---|
| Streaming Time & Sales | Yes | No |
| Streaming TV | Yes | No |
| Direct Market Routing - Equities | Yes | No |
| Level 2 Quotes - Stocks | Yes | No |
| Trade Ideas - Backtesting | Yes | No |
| Trade Ideas - Backtesting Adv | No | No |
| Short Locator | Yes | No |
Dive deeper: Best Day Trading Platforms of 2026 for Beginners and Active Traders
For market research, Fidelity pulls ahead of J.P. Morgan Self-Directed Investing. Both brokers cover the core asset classes and offer popular screeners, but Fidelity adds more depth and extras that matter day to day. That edge lines up with Fidelity’s 5-star rating and #1 of 14 ranking from StockBrokers.com, compared with J.P. Morgan Self-Directed Investing’s 4 stars and #7 ranking.
Each platform provides research for stocks, ETFs, mutual funds, OTC/pink sheets, and bonds, plus tools to view portfolio allocation by asset class. Both also include trade-idea screeners for stocks, ETFs, mutual funds, and bonds. Where they differ is in the quality and variety of insights: Fidelity offers seven downloadable stock research PDFs versus J.P. Morgan Self-Directed Investing’s two, provides downloadable ETF research reports (J.P. Morgan Self-Directed Investing does not), and supports stock research using social media sentiment and ESG analysis (J.P. Morgan Self-Directed Investing does not offer either). Neither broker provides downloadable mutual fund research PDFs.
If you want wider research sources and more downloadable reports to compare viewpoints, Fidelity is the stronger pick. If you just need the basics across major asset classes with standard screeners, J.P. Morgan Self-Directed Investing covers those needs well.
| Feature |
Fidelity
|
J.P. Morgan Self-Directed Investing
|
|---|---|---|
| Research - Stocks | Yes | Yes |
| Screener - Stocks | Yes | Yes |
| Research - ETFs | Yes | Yes |
| Screener - ETFs | Yes | Yes |
| Research - Mutual Funds | Yes | Yes |
| Screener - Mutual Funds | Yes | Yes |
| Research - Fixed Income | Yes | Yes |
| Screener - Fixed Income | Yes | Yes |
| Research |
|
|
When comparing the banking features of Fidelity and J.P. Morgan Self-Directed Investing, there are distinct differences and similarities to consider. Fidelity does not offer traditional banking products like checking and savings accounts, whereas J.P. Morgan Self-Directed Investing provides both, giving users more options for everyday banking. Both services offer debit and credit cards, providing convenient payment methods for their users. In terms of borrowing, both offer mortgage loans, catering to customers in need of home financing. For those interested in growing their savings with certificates of deposit (CDs), both Fidelity and J.P. Morgan Self-Directed Investing offer this option. Overall, J.P. Morgan stands out for its comprehensive banking offerings, especially with its checking and savings accounts, while Fidelity remains competitive with its wide range of other financial products.
| Feature |
Fidelity
|
J.P. Morgan Self-Directed Investing
|
|---|---|---|
| Checking Accounts | No | Yes |
| Savings Accounts | No | Yes |
| Debit Cards | Yes | Yes |
| Credit Cards | Yes | Yes |
| Mortgage Loans | Yes | Yes |
| Brokerage CDs | Yes | Yes |
Dive deeper: Best Brokerage Checking Accounts for 2026
After opening live accounts and testing 14 of the best online brokers, our research and live account testing finds that Fidelity is better than J.P. Morgan Self-Directed Investing. Fidelity finished with an overall score of 92.5%, while J.P. Morgan Self-Directed Investing finished with a score of 67.5%.
Fidelity is a value-driven online broker offering $0 trades, industry-leading research, excellent trading tools and an easy-to-use mobile app.
Fidelity outshines J.P. Morgan Self-Directed Investing in the crypto trading arena by offering access to 3 cryptocurrencies, whereas J.P. Morgan provides no options for digital coin trading.
Dive deeper: Best Online Brokers for Crypto Trading in 2026
Both Fidelity and J.P. Morgan Self-Directed Investing offer traditional and Roth IRA accounts with no annual fees; however, while Fidelity charges no fee for closing IRA accounts, J.P. Morgan Self-Directed Investing imposes a $75 closure fee.
Dive deeper: Best IRA Accounts for 2026
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| Winner | check_circle | ||
| Review | Fidelity Review | J.P. Morgan Self-Directed Investing Review |
| Broker Screenshots | Fidelity | J.P. Morgan Self-Directed Investing | |
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| Broker Gallery (click to expand) |
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| Trading Fees | Fidelity | J.P. Morgan Self-Directed Investing | |
|---|---|---|---|
| Minimum Deposit | $0.00 | $0.00 | |
| Stock Trades | $0.00 | $0.00 | |
| Penny Stock Fees (OTC) | $0.00 | $0.00 | |
| Mutual Fund Trade Fee | Varies | $0 | |
| Options (Per Contract) | $0.65 | $0.65 | |
| Futures (Per Contract) | (Not offered) | (Not offered) | |
| Broker Assisted Trade Fee | $32.95 | Varies |
| Margin Rates | Fidelity | J.P. Morgan Self-Directed Investing | |
|---|---|---|---|
| Margin Rate Under $25,000 | 12.575% | 12.25% | |
| Margin Rate $25,000 to $49,999.99 | 12.075% | 12% | |
| Margin Rate $50,000 to $99,999.99 | 11.125% | 11.5% | |
| Margin Rate $100,000 to $249,999.99 | 11.075% | 11.25% | |
| Margin Rate $250,000 to $499,999.99 | 10.825% | 11.25% | |
| Margin Rate $500,000 to $999,999.99 | 8.500% | 10.5% | |
| Margin Rate Above $1,000,000 | 8.250% | 10% |
| Account Fees | Fidelity | J.P. Morgan Self-Directed Investing | |
|---|---|---|---|
| IRA Annual Fee | $0.00 | $0.00 | |
| IRA Closure Fee | $0.00 | $75.00 | |
| Account Transfer Out (Partial) | $0.00 | $0.00 | |
| Account Transfer Out (Full) | $0.00 | $75.00 | |
| Options Exercise Fee | $0.00 | $0.00 | |
| Options Assignment Fee | $0.00 | $0.00 |
| Investment Options | Fidelity | J.P. Morgan Self-Directed Investing | |
|---|---|---|---|
| Stock Trading | Yes | Yes | |
| Account Feature - Margin Trading | Yes | Yes | |
| Fractional Shares (Stocks) | Yes | Yes | |
| OTC Stocks | Yes | Yes | |
| Options Trading | Yes | Yes | |
| Complex Options Max Legs | 4 | 1 | |
| Futures Trading | No | No | |
| Forex Trading | Yes | No | |
| Crypto Trading | Yes | No | |
| Crypto Trading - Total Coins | 3 | 0 | |
| Fixed Income (Treasurys) | Yes | Yes | |
| Fixed Income (Corporate Bonds) | Yes | Yes | |
| Fixed Income (Municipal Bonds) | Yes | Yes | |
| Traditional IRAs | Yes | Yes | |
| Roth IRAs | Yes | Yes | |
| Advisor Services | Yes | Yes | |
| International Countries (Stocks) | 25 | 0 |
| Order Types | Fidelity | J.P. Morgan Self-Directed Investing | |
|---|---|---|---|
| Order Type - Market | Yes | Yes | |
| Order Type - Limit | Yes | Yes | |
| Order Type - After Hours | Yes | No | |
| Order Type - Stop | Yes | Yes | |
| Order Type - Trailing Stop | Yes | No | |
| Order Type - OCO | Yes | No | |
| Order Type - OTO | Yes | No | |
| Order Type - Broker Assisted | Yes | Yes |
| Beginners | Fidelity | J.P. Morgan Self-Directed Investing | |
|---|---|---|---|
| Education (Stocks) | Yes | Yes | |
| Education (ETFs) | Yes | Yes | |
| Education (Options) | Yes | Yes | |
| Education (Mutual Funds) | Yes | Yes | |
| Education (Fixed Income) | Yes | Yes | |
| Education (Retirement) | Yes | Yes | |
| Retirement Calculator | Yes | Yes | |
| Investor Dictionary | Yes | No | |
| Paper Trading | No | No | |
| Videos | Yes | Yes | |
| Webinars | Yes | Yes | |
| Progress Tracking | Yes | No | |
| Interactive Learning - Quizzes | Yes | No |
| Stock Trading Apps | Fidelity | J.P. Morgan Self-Directed Investing | |
|---|---|---|---|
| iPhone App | Yes | Yes | |
| Android App | Yes | Yes | |
| Apple Watch App | Yes | No | |
| Trading - Stocks | Yes | Yes | |
| Trading - After-Hours | Yes | No | |
| Trading - Simple Options | Yes | Yes | |
| Trading - Complex Options | Yes | No | |
| Order Ticket RT Quotes | Yes | Yes | |
| Order Ticket SRT Quotes | Yes | No |
| Stock App Features | Fidelity | J.P. Morgan Self-Directed Investing | |
|---|---|---|---|
| Mobile Research - Market Movers | Yes | Yes | |
| Stream Live TV | Yes | No | |
| Videos on Demand | Yes | No | |
| Stock Alerts | Yes | Yes | |
| Option Chains Viewable | Yes | Yes | |
| Watchlist (Real-time) | Yes | Yes | |
| Watchlist (Streaming) | Yes | No | |
| Mobile Watchlists - Create & Manage | Yes | Yes | |
| Mobile Watchlists - Column Customization | Yes | Yes |
| Stock App Charting | Fidelity | J.P. Morgan Self-Directed Investing | |
|---|---|---|---|
| Charting - After-Hours | Yes | No | |
| Charting - Can Turn Horizontally | Yes | Yes | |
| Charting - Multiple Time Frames | Yes | Yes | |
| Charting - Technical Studies | 128 | 36 | |
| Charting - Study Customizations | Yes | Yes | |
| Charting - Stock Comparisons | Yes | No |
| Trading Platforms | Fidelity | J.P. Morgan Self-Directed Investing | |
|---|---|---|---|
| Active Trading Platform | Active Trader Pro | No | |
| Desktop Trading Platform | Yes | No | |
| Desktop Platform (Mac) | Yes | No | |
| Web Trading Platform | Yes | Yes | |
| Paper Trading | No | No | |
| Trade Journal | Yes | No | |
| Watchlists - Total Fields | 92 | 20 |
| Stock Chart Features | Fidelity | J.P. Morgan Self-Directed Investing | |
|---|---|---|---|
| Charting - Adjust Trades on Chart | Yes | No | |
| Charting - Indicators / Studies | 129 | 36 | |
| Charting - Drawing Tools | 38 | 10 | |
| Charting - Notes | Yes | No | |
| Charting - Historical Trades | Yes | No | |
| Charting - Corporate Events | Yes | Yes | |
| Charting - Custom Date Range | Yes | No | |
| Charting - Custom Time Bars | Yes | No | |
| Charting - Automated Analysis | Yes | No | |
| Charting - Save Profiles | Yes | No | |
| Trade Ideas - Technical Analysis | Yes | No | |
| Charting - Study Customizations | 5 | 3 | |
| Charting - Custom Studies | No | No |
| Day Trading | Fidelity | J.P. Morgan Self-Directed Investing | |
|---|---|---|---|
| Streaming Time & Sales | Yes | No | |
| Streaming TV | Yes | No | |
| Direct Market Routing - Equities | Yes | No | |
| Ladder Trading | No | No | |
| Trade Hot Keys | Yes | No | |
| Level 2 Quotes - Stocks | Yes | No | |
| Trade Ideas - Backtesting | Yes | No | |
| Trade Ideas - Backtesting Adv | No | No | |
| Short Locator | Yes | No | |
| Order Liquidity Rebates | No | No |
| Research Overview | Fidelity | J.P. Morgan Self-Directed Investing | |
|---|---|---|---|
| Research - Stocks | Yes | Yes | |
| Research - ETFs | Yes | Yes | |
| Research - Mutual Funds | Yes | Yes | |
| Research - Pink Sheets / OTCBB | Yes | Yes | |
| Research - Fixed Income | Yes | Yes | |
| Screener - Stocks | Yes | Yes | |
| Screener - ETFs | Yes | Yes | |
| Screener - Mutual Funds | Yes | Yes | |
| Screener - Fixed Income | Yes | Yes | |
| Portfolio Asset Allocation | Yes | Yes |
| Stock Research | Fidelity | J.P. Morgan Self-Directed Investing | |
|---|---|---|---|
| Stock Research - PDF Reports | 7 | 2 | |
| Stock Research - Earnings | Yes | Yes | |
| Stock Research - Insiders | Yes | No | |
| Stock Research - Social | Yes | No | |
| Stock Research - News | Yes | Yes | |
| Stock Research - ESG | Yes | No | |
| Stock Research - SEC Filings | Yes | No |
| ETF Research | Fidelity | J.P. Morgan Self-Directed Investing | |
|---|---|---|---|
| ETFs - Investment Objective | Yes | Yes | |
| ETF Fund Facts - Inception Date | Yes | Yes | |
| ETF Fund Facts - Expense Ratio | Yes | Yes | |
| ETF Fund Facts - Total Assets | Yes | Yes | |
| ETF Fund Facts - Total Holdings | Yes | Yes | |
| ETFs - Top 10 Holdings | Yes | Yes | |
| ETFs - Sector Exposure | Yes | Yes | |
| ETFs - Risk Analysis | Yes | No | |
| ETFs - Ratings | Yes | Yes | |
| ETFs - Morningstar StyleMap | Yes | Yes | |
| ETFs - PDF Reports | Yes | No |
| Mutual Fund Research | Fidelity | J.P. Morgan Self-Directed Investing | |
|---|---|---|---|
| Mutual Funds - Investment Objective | Yes | Yes | |
| Mutual Funds - Performance Chart | Yes | Yes | |
| Mutual Funds - Performance Analysis | Yes | Yes | |
| Mutual Funds - Prospectus | Yes | No | |
| Mutual Funds - 3rd Party Ratings | Yes | Yes | |
| Mutual Funds - Fees Breakdown | Yes | Yes | |
| Mutual Funds - Top 10 Holdings | Yes | Yes | |
| Mutual Funds - Asset Allocation | Yes | Yes | |
| Mutual Funds - Sector Allocation | Yes | Yes | |
| Mutual Funds - Country Allocation | Yes | Yes | |
| Mutual Funds - StyleMap | Yes | Yes |
| Options Trading | Fidelity | J.P. Morgan Self-Directed Investing | |
|---|---|---|---|
| Option Chains - Total Greeks | 5 | 0 | |
| Option Analysis - P&L Charts | Yes | No |
| Banking | Fidelity | J.P. Morgan Self-Directed Investing | |
|---|---|---|---|
| Bank (Member FDIC) | No | Yes | |
| Checking Accounts | No | Yes | |
| Savings Accounts | No | Yes | |
| Credit Cards | Yes | Yes | |
| Debit Cards | Yes | Yes | |
| Mortgage Loans | Yes | Yes |
| Customer Service | Fidelity | J.P. Morgan Self-Directed Investing | |
|---|---|---|---|
| Phone Support (Prospective Customers) | Yes | No | |
| Phone Support (Current Customers) | Yes | Yes | |
| Email Support | Yes | Yes | |
| Live Chat (Prospective Customers) | Yes | No | |
| Live Chat (Current Customers) | Yes | No | |
| 24/7 Support | Yes | Yes |
| Overall | Fidelity | J.P. Morgan Self-Directed Investing | |
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| Winner | check_circle | ||
| Review | Fidelity Review | J.P. Morgan Self-Directed Investing Review |
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