Written by StockBrokers.com
In this head to head comparison of Fidelity vs Firstrade, we will compare the trading platforms, mobile apps, range of investments, costs, market research, and more. Let's dive in.
When comparing Fidelity and Firstrade in terms of available investment options, Fidelity emerges as the slightly more comprehensive choice, offering a wider range of services. Both brokers provide stock and margin trading, options for fractional shares, access to OTC stocks, and options trading. They also support mutual funds and traditional and Roth IRA accounts. However, the primary distinction lies in cryptocurrency trading, where Fidelity offers access to three coins, while Firstrade does not offer crypto trading at all. Both platforms refrain from providing forex and futures trading options, but Fidelity additionally stands out by offering advisory services. This extensive range of investment options earns Fidelity a 5-star rating for Range of Investments, compared to Firstrade's 4.5 stars, ranking them 3rd and 6th, respectively, by StockBrokers.com out of 15 brokers.
Fidelity's investment options cater to those looking for a whole array of standard and modern assets, including the benefit of crypto trading and personalized advisor services. This can appeal to those looking to diversify into cryptocurrencies or seek professional financial guidance. On the other hand, Firstrade serves as a robust choice for investors whose interests align firmly within traditional avenues such as stocks, mutual funds, and options. Although it lacks in crypto offerings and advisory services, Firstrade still provides competitive value with extensive traditional options, making it a steadfast choice for many investors.
Both Fidelity and Firstrade have made revenues accessible with their support for stock, margin, and options trading, as well as traditional and Roth IRA accounts. Investors specifically interested in trading cryptocurrencies or needing advisory services may find Fidelity a more fitting choice. Meanwhile, those satisfied with conventional investment routes and who do not require crypto trading or personalized advisory might consider Firstrade viable for their needs. Ultimately, both firms maintain a solid presence in the online brokerage arena but differ in their ancillary services and investment options.
| Feature |
Fidelity
|
Firstrade
|
|---|---|---|
| Stock Trading | Yes | Yes |
| Margin Trading | Yes | Yes |
| Fractional Shares | Yes | Yes |
| OTC Stocks | Yes | Yes |
| Mutual Funds | Yes | Yes |
| Options Trading | Yes | Yes |
| Futures Trading | No | No |
| Crypto Trading | Yes | No |
| Crypto Trading - Total Coins | 3 | 0 |
| Range of Investments |
|
|
Dive deeper: Best Options Trading Platforms for 2025, Best Futures Trading Platforms for 2025: A Beginner-Friendly Guide to an Advanced Market
When comparing the trading platforms and tools of Fidelity and Firstrade, Fidelity clearly holds a significant advantage. With a rating of 4.5 stars and a ranking of #4 out of 15 brokers by StockBrokers.com, it consistently outperforms Firstrade, which has a 3-star rating and a #11 ranking. Fidelity offers a more comprehensive set of tools for both Windows and Mac users, unlike Firstrade, which lacks downloadable desktop platforms. Additionally, Fidelity provides features that enhance the trading experience, such as the ability to add notes and automate technical analysis on charts, customization of open orders directly on stock charts, and a trading journal feature—all absent from Firstrade's offerings.
Fidelity's trading platform extends its competitive edge with superior charting capabilities. Users can take advantage of 129 technical indicators, 38 drawing tools, and numerous features like showing historical trades, displaying corporate events, and applying index overlays to enhance analysis. Firstrade's offerings are comparatively limited with only 102 technical indicators, 8 drawing tools, and fewer chart enhancements. Moreover, Fidelity allows for the display of complex chart patterns and multiple chart profiles, facilitating a thorough technical analysis and personalized trading experience that is not available with Firstrade.
Both Fidelity and Firstrade provide browser-based trading platforms; however, Fidelity's advanced features, such as 92 columns for watch lists and the ability to adjust open orders directly on charts, provide a more in-depth trading experience. Despite matching on some functionalities like index overlays, Firstrade falls short in several key areas crucial to active traders and technical analysis aficionados. With these distinctions, Fidelity emerges as a more robust choice for anyone seeking an advanced and feature-rich trading platform.
| Feature |
Fidelity
|
Firstrade
|
|---|---|---|
| Web Trading Platform | Yes | Yes |
| Desktop Trading Platform | Yes | No |
| Desktop Platform (Mac) | Yes | No |
| Paper Trading | No | No |
| Watch Lists - Total Fields | 92 | 50 |
| Charting - Indicators / Studies | 129 | 102 |
| Charting - Drawing Tools | 38 | 8 |
| Platforms & Tools |
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Dive deeper: Best Online Brokers & Trading Platforms for 2025, Best Paper Trading Apps & Platforms for 2025
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When it comes to educating beginner investors, Fidelity stands out with a comprehensive suite of resources, including instruction on stocks, ETFs, options, mutual funds, and bonds. Firstrade, while offering educational content on stocks and options, lacks materials on ETFs, mutual funds, and bonds, which could leave some beginners without crucial financial knowledge. Both brokers provide educational videos and webinars, but Fidelity goes a step further with quizzes and the ability for users to track their learning progress, enhancing the learning experience significantly. However, neither platform offers paper trading, which is a useful tool for beginners to practice without financial risk.
In terms of overall investor education, Fidelity is highly rated with a strong 5-star rating, coming in at #2 out of 15 brokers on StockBrokers.com's rankings. Firstrade, by comparison, has a 3.5-star rating and is ranked #13, suggesting that while it offers useful educational materials, it falls short of the more comprehensive offerings found at Fidelity. For beginners looking to immerse themselves in learning about various investment opportunities, Fidelity appears to provide a more well-rounded and varied educational experience.
| Feature |
Fidelity
|
Firstrade
|
|---|---|---|
| Education (Stocks) | Yes | Yes |
| Education (ETFs) | Yes | No |
| Education (Options) | Yes | Yes |
| Education (Mutual Funds) | Yes | No |
| Education (Bonds) | Yes | No |
| Paper Trading | No | No |
| Videos | Yes | Yes |
| Webinars | Yes | Yes |
| Education |
|
|
Dive deeper: Best Stock Trading Platforms for Beginners of 2025
When choosing between Fidelity and Firstrade for a stock trading app, Fidelity stands out as a top-performing option with a 5-star rating, ranking #3 out of 15 brokers according to StockBrokers.com. Firstrade, while commendable with a 4.5-star rating, lands at #9 in the same rankings. Fidelity’s app excels with features like an Apple Watch app, mobile after-hours trading, and streaming live TV, giving it a distinct edge for users seeking comprehensive functionalities.
Both Fidelity and Firstrade provide iPhone and Android apps, allowing traders to remain connected and in control regardless of their device. They both support mobile options trading, streaming quotes, and allow the creation of custom watch lists with customizable columns. However, Fidelity pulls ahead with its impressive array of 119 technical studies for charting, compared to Firstrade’s 81, and it uniquely offers after-hours charting and the display of stock comparisons directly on its charts, enhancing analytic capabilities for users.
Fidelity enhances user engagement with features like streaming live TV and on-demand videos, which Firstrade does not provide. Additionally, Fidelity’s ability to view charts in landscape mode and across multiple time frames mirrors Firstrade's capabilities, but the extensive charting functionalities reinforce Fidelity's appeal for those keen on detailed analyses. In summary, while both platforms offer substantial tools for modern traders, Fidelity’s superior app features cater more comprehensively to users’ diverse trading needs.
| Feature |
Fidelity
|
Firstrade
|
|---|---|---|
| iPhone App | Yes | Yes |
| Android App | Yes | Yes |
| Apple Watch App | Yes | No |
| Stock Alerts | Yes | Yes |
| Charting - After-Hours | Yes | No |
| Charting - Technical Studies | 119 | 81 |
| Mobile Trading Apps |
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Dive deeper: Best Stock Trading Apps for 2025
When comparing online brokers Fidelity and Firstrade, both platforms cater to different needs despite having some similar features. If you're looking for a broader fee-free experience, Fidelity might edge out Firstrade due to its lower margin interest rates and lack of account transfer fees. However, Firstrade offers a distinct advantage in options trading by not charging any per contract fees, unlike Fidelity which charges $0.65 per options contract. Your choice ultimately depends on your primary trading activities and fee preferences.
Both Fidelity and Firstrade stand out in their commitment to cost-free investing by requiring no minimum deposit and not charging for regular stock trades. Enthusiastic stock traders will appreciate these key benefits across both platforms. For options traders, however, Firstrade offers a cost-effective solution with zero fees per contract, providing an edge for those who engage heavily in options trading.
Another area where Fidelity shines is in its handling of account transfers. Fidelity charges no fees for either full or partial account transfers, while Firstrade imposes significant charges of $55 for partial and $75 for full transfers. In terms of IRA management, both brokers offer seamless services with no annual or closure fees to worry about. Nevertheless, Fidelity’s competitive margin interest rates also make it appealing if margin trading is part of your investment strategy.
| Feature |
Fidelity
|
Firstrade
|
|---|---|---|
| Minimum Deposit | $0.00 | $0.00 |
| Stock Trades | $0.00 | $0.00 |
| Options (Per Contract) | $0.65 | $0.00 |
| Options Exercise Fee | $0.00 | $0.00 |
| Options Assignment Fee | $0.00 | $0.00 |
| IRA Annual Fee | $0.00 | $0.00 |
| IRA Closure Fee | $0.00 | $0.00 |
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For anyone venturing into day trading, choosing the right online broker can significantly impact the trading experience. Fidelity stands out with its offerings tailored for active traders. It provides essential tools like streaming time and sales data for stocks and streaming live TV, which keep traders informed in real-time. Fidelity also supports direct market routing, allowing for greater control over trade execution, and includes keyboard trade entry with trading hotkeys. Notable features like level 2 quotes and a basic strategy backtesting option further enhance its appeal. Additionally, Fidelity offers a short locator tool, enabling traders to check the real-time availability of shares to short, a vital feature for those interested in short selling.
By contrast, Firstrade might face limitations for a day trader. While it serves as a functional broker, it lacks several of the advanced tools that Fidelity provides. Firstrade does not offer streaming time and sales data, live TV, or direct market routing, which could be a dealbreaker for traders seeking comprehensive market insights. Moreover, it does not support trading hotkeys, level 2 quotes, or backtesting capabilities, both basic and advanced, which might make strategy evaluation and quick trading more challenging. Additionally, the absence of a short locator tool might restrict short selling opportunities compared to Fidelity. While both brokers do not give order liquidity rebates or ladder trading options, Fidelity generally presents more resources for an active day trading environment.
| Feature |
Fidelity
|
Firstrade
|
|---|---|---|
| Streaming Time & Sales | Yes | No |
| Streaming TV | Yes | No |
| Direct Market Routing - Stocks | Yes | No |
| Level 2 Quotes - Stocks | Yes | No |
| Trade Ideas - Backtesting | Yes | No |
| Trade Ideas - Backtesting Adv | No | No |
| Short Locator | Yes | No |
Dive deeper: Best Day Trading Platforms for 2025
When considering market research capabilities, Fidelity slightly edges out Firstrade. Both brokers provide valuable research tools for a range of investment options, such as stocks, ETFs, mutual funds, and bonds, each deliver comprehensive data to aid investment decisions. While Fidelity and Firstrade both offer insights into portfolio allocation by asset class, social media sentiment data, and ESG research, Fidelity's higher rating and StockBrokers.com ranking reflect a marginally superior offering.
Both Fidelity and Firstrade provide investors with downloadable PDF research reports for stocks and ETFs, but not for mutual funds. An important distinction lies in the number of stock research reports available—Fidelity offers 11, whereas Firstrade only provides one. This increased access to detailed analysis can be a decisive factor for stock investors who count on in-depth research to guide their trading strategies.
In addition to downloadable reports, both brokers offer screeners for stocks, ETFs, mutual funds, and bonds, giving investors robust tools to filter and find trade ideas. Ultimately, while both platforms excel in delivering comprehensive market research, Fidelity's broader range of resources and higher industry ratings make it an appealing choice for those prioritizing extensive research capabilities.
| Feature |
Fidelity
|
Firstrade
|
|---|---|---|
| Research - Stocks | Yes | Yes |
| Screener - Stocks | Yes | Yes |
| Research - ETFs | Yes | Yes |
| Screener - ETFs | Yes | Yes |
| Research - Mutual Funds | Yes | Yes |
| Screener - Mutual Funds | Yes | Yes |
| Research - Bonds | Yes | Yes |
| Screener - Bonds | Yes | Yes |
| Research |
|
|
When comparing the banking features of Fidelity and Firstrade, several key differences stand out for potential customers. Firstrade offers checking accounts, while Fidelity does not, which might be a draw for those looking to manage daily finances within their brokerage. However, neither broker provides savings accounts. Both companies offer debit cards, making account access convenient, but only Fidelity provides credit cards, adding another layer of flexibility for users. When it comes to larger financial needs, Fidelity also offers mortgage loans, setting it apart from Firstrade, which does not. For those interested in investing in certificates of deposit, both Fidelity and Firstrade offer CDs as part of their banking capabilities, providing options for earning interest over time.
| Feature |
Fidelity
|
Firstrade
|
|---|---|---|
| Checking Accounts | No | Yes |
| Savings Accounts | No | No |
| Debit Cards | Yes | Yes |
| Credit Cards | Yes | No |
| Mortgage Loans | Yes | No |
| CDs | Yes | Yes |
Dive deeper: Best Brokerage Checking Accounts for 2025
After opening live accounts and testing 15 of the best online brokers, our research and live account testing finds that Fidelity is better than Firstrade. Fidelity finished with an overall score of 96.2%, while Firstrade finished with a score of 81.8%.
Fidelity is a value-driven online broker offering $0 trades, industry-leading research, excellent trading tools and an easy-to-use mobile app.
Fidelity provides crypto trading with access to 3 different coins, whereas Firstrade does not offer crypto trading services, making Fidelity a more comprehensive choice for investors interested in cryptocurrency options.
Dive deeper: Best Online Brokers for Crypto Trading in 2025
Both Fidelity and Firstrade provide traditional and Roth IRA accounts without any annual fees and do not charge a closure fee, making them equally competitive options for investors seeking fee-free IRA account management.
Dive deeper: Best IRA Accounts for 2025
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| Review | Fidelity Review | Firstrade Review |
| Broker Screenshots | Fidelity | Firstrade | |
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| Trading Fees | Fidelity | Firstrade | |
|---|---|---|---|
| Minimum Deposit | $0.00 | $0.00 | |
| Stock Trades | $0.00 | $0.00 | |
| Penny Stock Fees (OTC) | $0.00 | $0.00 | |
| Mutual Fund Trade Fee | Varies | $0 | |
| Options (Per Contract) | $0.65 | $0.00 | |
| Futures (Per Contract) | (Not offered) | (Not offered) | |
| Broker Assisted Trade Fee | $32.95 | $19.95 |
| Margin Rates | Fidelity | Firstrade | |
|---|---|---|---|
| Margin Rate Under $25,000 | 13.075% | 13.75% | |
| Margin Rate $25,000 to $49,999.99 | 12.575% | 13.50% | |
| Margin Rate $50,000 to $99,999.99 | 12.125% | 13.00% | |
| Margin Rate $100,000 to $249,999.99 | 11.575% | 12.50% | |
| Margin Rate $250,000 to $499,999.99 | 11.325% | 12.50% | |
| Margin Rate $500,000 to $999,999.99 | 9.00% | 12.50% | |
| Margin Rate Above $1,000,000 | 8.75% | 12.50% |
| Account Fees | Fidelity | Firstrade | |
|---|---|---|---|
| IRA Annual Fee | $0.00 | $0.00 | |
| IRA Closure Fee | $0.00 | $0.00 | |
| Account Transfer Out (Partial) | $0.00 | $55.00 | |
| Account Transfer Out (Full) | $0.00 | $75.00 | |
| Options Exercise Fee | $0.00 | $0.00 | |
| Options Assignment Fee | $0.00 | $0.00 |
| Investment Options | Fidelity | Firstrade | |
|---|---|---|---|
| Stock Trading | Yes | Yes | |
| Margin Trading | Yes | Yes | |
| Fractional Shares | Yes | Yes | |
| OTC Stocks | Yes | Yes | |
| Options Trading | Yes | Yes | |
| Complex Options Max Legs | 4 | 4 | |
| Futures Trading | No | No | |
| Forex Trading | No | No | |
| Crypto Trading | Yes | No | |
| Crypto Trading - Total Coins | 3 | 0 | |
| Mutual Funds (No Load) | 5843 | 15460 | |
| Mutual Funds (Total) | 10000 | 19666 | |
| Bonds (US Treasury) | Yes | Yes | |
| Bonds (Corporate) | Yes | Yes | |
| Bonds (Municipal) | Yes | Yes | |
| Traditional IRAs | Yes | Yes | |
| Roth IRAs | Yes | Yes | |
| Advisor Services | Yes | No | |
| International Countries (Stocks) | 25 | 0 |
| Order Types | Fidelity | Firstrade | |
|---|---|---|---|
| Order Type - Market | Yes | Yes | |
| Order Type - Limit | Yes | Yes | |
| Order Type - After Hours | Yes | Yes | |
| Order Type - Stop | Yes | Yes | |
| Order Type - Trailing Stop | Yes | Yes | |
| Order Type - OCO | Yes | Yes | |
| Order Type - OTO | Yes | Yes | |
| Order Type - Broker Assisted | Yes | Yes |
| Beginners | Fidelity | Firstrade | |
|---|---|---|---|
| Education (Stocks) | Yes | Yes | |
| Education (ETFs) | Yes | No | |
| Education (Options) | Yes | Yes | |
| Education (Mutual Funds) | Yes | No | |
| Education (Bonds) | Yes | No | |
| Education (Retirement) | Yes | Yes | |
| Retirement Calculator | Yes | Yes | |
| Investor Dictionary | Yes | Yes | |
| Paper Trading | No | No | |
| Videos | Yes | Yes | |
| Webinars | Yes | Yes | |
| Webinars (Archived) | Yes | Yes | |
| Progress Tracking | Yes | No | |
| Interactive Learning - Quizzes | Yes | No |
| Stock Trading Apps | Fidelity | Firstrade | |
|---|---|---|---|
| iPhone App | Yes | Yes | |
| Android App | Yes | Yes | |
| Apple Watch App | Yes | No | |
| Trading - Stocks | Yes | Yes | |
| Trading - After-Hours | Yes | Yes | |
| Trading - Simple Options | Yes | Yes | |
| Trading - Complex Options | Yes | Yes | |
| Order Ticket RT Quotes | Yes | Yes | |
| Order Ticket SRT Quotes | Yes | Yes |
| Stock App Features | Fidelity | Firstrade | |
|---|---|---|---|
| Market Movers (Top Gainers) | Yes | Yes | |
| Stream Live TV | Yes | No | |
| Videos on Demand | Yes | No | |
| Stock Alerts | Yes | Yes | |
| Option Chains Viewable | Yes | Yes | |
| Watch List (Real-time) | Yes | Yes | |
| Watch List (Streaming) | Yes | Yes | |
| Watch Lists - Create & Manage | Yes | Yes | |
| Watch Lists - Column Customization | Yes | Yes |
| Stock App Charting | Fidelity | Firstrade | |
|---|---|---|---|
| Charting - After-Hours | Yes | No | |
| Charting - Can Turn Horizontally | Yes | Yes | |
| Charting - Multiple Time Frames | Yes | Yes | |
| Charting - Technical Studies | 119 | 81 | |
| Charting - Study Customizations | Yes | Yes | |
| Charting - Stock Comparisons | Yes | No |
| Trading Platforms | Fidelity | Firstrade | |
|---|---|---|---|
| Active Trading Platform | Active Trader Pro | N/A | |
| Desktop Trading Platform | Yes | No | |
| Desktop Platform (Mac) | Yes | No | |
| Web Trading Platform | Yes | Yes | |
| Paper Trading | No | No | |
| Trade Journal | Yes | No | |
| Watch Lists - Total Fields | 92 | 50 |
| Stock Chart Features | Fidelity | Firstrade | |
|---|---|---|---|
| Charting - Adjust Trades on Chart | Yes | No | |
| Charting - Indicators / Studies | 129 | 102 | |
| Charting - Drawing Tools | 38 | 8 | |
| Charting - Notes | Yes | No | |
| Charting - Index Overlays | Yes | Yes | |
| Charting - Historical Trades | Yes | No | |
| Charting - Corporate Events | Yes | No | |
| Charting - Custom Date Range | Yes | No | |
| Charting - Custom Time Bars | Yes | No | |
| Charting - Automated Analysis | Yes | No | |
| Charting - Save Profiles | Yes | No | |
| Trade Ideas - Technical Analysis | Yes | Yes | |
| Charting - Study Customizations | 5 | 6 | |
| Charting - Custom Studies | No | No |
| Day Trading | Fidelity | Firstrade | |
|---|---|---|---|
| Streaming Time & Sales | Yes | No | |
| Streaming TV | Yes | No | |
| Direct Market Routing - Stocks | Yes | No | |
| Ladder Trading | No | No | |
| Trade Hotkeys | Yes | No | |
| Level 2 Quotes - Stocks | Yes | No | |
| Trade Ideas - Backtesting | Yes | No | |
| Trade Ideas - Backtesting Adv | No | No | |
| Short Locator | Yes | No | |
| Order Liquidity Rebates | No | No |
| Research Overview | Fidelity | Firstrade | |
|---|---|---|---|
| Research - Stocks | Yes | Yes | |
| Research - ETFs | Yes | Yes | |
| Research - Mutual Funds | Yes | Yes | |
| Research - Pink Sheets / OTCBB | Yes | Yes | |
| Research - Bonds | Yes | Yes | |
| Screener - Stocks | Yes | Yes | |
| Screener - ETFs | Yes | Yes | |
| Screener - Mutual Funds | Yes | Yes | |
| Screener - Bonds | Yes | Yes | |
| Misc - Portfolio Allocation | Yes | Yes |
| Stock Research | Fidelity | Firstrade | |
|---|---|---|---|
| Stock Research - PDF Reports | 11 | 1 | |
| Stock Research - Earnings | Yes | Yes | |
| Stock Research - Insiders | Yes | Yes | |
| Stock Research - Social | Yes | Yes | |
| Stock Research - News | Yes | Yes | |
| Stock Research - ESG | Yes | Yes | |
| Stock Research - SEC Filings | Yes | Yes |
| ETF Research | Fidelity | Firstrade | |
|---|---|---|---|
| ETFs - Strategy Overview | Yes | Yes | |
| ETF Fund Facts - Inception Date | Yes | Yes | |
| ETF Fund Facts - Expense Ratio | Yes | Yes | |
| ETF Fund Facts - Net Assets | Yes | Yes | |
| ETF Fund Facts - Total Holdings | Yes | Yes | |
| ETFs - Top 10 Holdings | Yes | Yes | |
| ETFs - Sector Exposure | Yes | Yes | |
| ETFs - Risk Analysis | Yes | Yes | |
| ETFs - Ratings | Yes | Yes | |
| ETFs - Morningstar StyleMap | Yes | Yes | |
| ETFs - PDF Reports | Yes | Yes |
| Mutual Fund Research | Fidelity | Firstrade | |
|---|---|---|---|
| Mutual Funds - Strategy Overview | Yes | Yes | |
| Mutual Funds - Performance Chart | Yes | Yes | |
| Mutual Funds - Performance Analysis | Yes | Yes | |
| Mutual Funds - Prospectus | Yes | Yes | |
| Mutual Funds - 3rd Party Ratings | Yes | Yes | |
| Mutual Funds - Fees Breakdown | Yes | Yes | |
| Mutual Funds - Top 10 Holdings | Yes | Yes | |
| Mutual Funds - Asset Allocation | Yes | Yes | |
| Mutual Funds - Sector Allocation | Yes | Yes | |
| Mutual Funds - Country Allocation | Yes | Yes | |
| Mutual Funds - StyleMap | Yes | Yes |
| Options Trading | Fidelity | Firstrade | |
|---|---|---|---|
| Option Chains - Basic View | Yes | Yes | |
| Option Chains - Strategy View | Yes | Yes | |
| Option Chains - Streaming | Yes | No | |
| Option Chains - Total Columns | 26 | 8 | |
| Option Chains - Greeks | 5 | 5 | |
| Option Chains - Quick Analysis | Yes | No | |
| Option Analysis - P&L Charts | Yes | Yes | |
| Option Probability Analysis | Yes | No | |
| Option Probability Analysis Adv | Yes | Yes | |
| Option Positions - Greeks | Yes | No | |
| Option Positions - Greeks Streaming | Yes | No | |
| Option Positions - Adv Analysis | Yes | No | |
| Option Positions - Rolling | Yes | Yes | |
| Option Positions - Grouping | Yes | No |
| Banking | Fidelity | Firstrade | |
|---|---|---|---|
| Bank (Member FDIC) | No | No | |
| Checking Accounts | No | Yes | |
| Savings Accounts | No | No | |
| Credit Cards | Yes | No | |
| Debit Cards | Yes | Yes | |
| Mortgage Loans | Yes | No |
| Customer Service | Fidelity | Firstrade | |
|---|---|---|---|
| Phone Support (Prospect Customers) | Yes | Yes | |
| Phone Support (Current Customers) | Yes | Yes | |
| Email Support | Yes | Yes | |
| Live Chat (Prospect Customers) | Yes | Yes | |
| Live Chat (Current Customers) | Yes | Yes | |
| 24/7 Support | Yes | No |
| Overall | Fidelity | Firstrade | |
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| Winner | check_circle | ||
| Review | Fidelity Review | Firstrade Review |
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